When we first connected with Natasha Biggs Photography, we knew we needed a fresh look for our brand. At Dine Thyme, we pride ourselves on delivering delicious, high-quality meals and great service, but as a busy café, we simply didn’t have the time to focus on marketing. Our online presence and in-store materials weren’t reflecting the warmth and quality we offer, and we needed a professional, yet approachable brand presence to help us in Edinburgh’s busy food scene. The Challenge: Between running the café day-to-day, it is a struggle to find time to work on the marketing too. We didn’t have a website, our social media lacked a strong image, and some of our in-store marketing materials didn’t align with the atmosphere we’ve worked so hard to create. We needed someone who could step in and bring everything together with a cohesive look and feel. The new visuals and marketing materials has made a real impact when it comes to how people perceive Dine Thyme, and we couldn’t be happier with the results The Solution:
Natasha created a brand-new website that not only looks great, but is easy for customers to navigate. She also developed custom social media templates and has provided stunning stock photography, ensuring that every image we use showcases our food and space in the best possible light. To enhance our physical presence, Natasha designed new flyers and crafted interior menu poster for the shop. These materials have helped create a more cohesive and engaging experience for our customers, both online and in-store. The Results: Since implementing these changes, we’ve seen an increase in engagement across our social media channels, great traffic to our website, and an overall stronger connection with our customers. The new visuals and marketing materials has made a real impact when it comes to how people perceive Dine Thyme, and we couldn’t be happier with the results. We’re already looking forward to working with Natasha again—her ability to blend creative photography with smart marketing strategy has been fantastic for us. Want to elevate your business’s brand presence? Get in touch with Natasha Biggs Photography today!
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Client: Tricia Crocker, Owner of Thornton House Apartment and Founder of JT Accommodation Specialists Ltd Before Natasha: Our Struggle with Low Occupancy When I first started managing Thornton House Apartment, I faced a significant challenge: attracting bookings. Despite my best efforts, our occupancy rates were dismally low. I realised that our online presence wasn't making the impact it needed to, largely due to poor-quality photos that failed to capture the true appeal of our property. The Challenges We Faced:
Finding a Solution: Professional Photography In a bid to turn things around, I decided to hire Natasha Biggs Photographer. From the moment Natasha arrived, her positive and friendly attitude put me at ease. She took the time to understand my needs and the unique features of Thornton House Apartment. Her insightful questions and suggestions immediately made me feel confident in her abilities. Natasha’s expertise was clear from the start. She knew exactly how to stage each room to highlight its best features, and her eye for detail and creative flair were evident as she worked her magic through the lens. The entire process was smooth and enjoyable, thanks to Natasha’s helpful demeanour. Within weeks of updating our listings with Natasha’s photos, our booking rates soared. Our occupancy rate increased to 85%, and we secured a 45-day booking, a remarkable turnaround from our previous situation. The Results: A Remarkable Transformation Enhanced Online Listings: The photos Natasha took transformed our online listings. The high-quality images captured the true essence and charm of Thornton House Apartment, making it stand out to potential guests. Increased Bookings: Within weeks of updating our listings with Natasha’s photos, our booking rates soared. Our occupancy rate increased to 85%, and we secured a 45-day booking, a remarkable turnaround from our previous situation. Improved Guest Experience: The professional photos set accurate expectations for our guests, leading to better reviews and higher satisfaction. Working with Natasha Biggs was a game-changer for Thornton House Apartments. Her professionalism, friendliness, and keen eye for detail made a significant impact. Conclusion: The Power of Professional Photography Working with Natasha Biggs was a game-changer for Thornton House Apartments. Her professionalism, friendliness, and keen eye for detail made a significant impact. This experience underscored the power of quality marketing and getting the simple things right the first time. If you’re struggling to attract bookings, don’t underestimate the importance of professional photography. Natasha’s expertise can transform your property’s appeal and boost your business just as it did for mine. For more information on our journey or to book a stay at Thornton House Apartment, visit our website. If you’re in need of a photography expert to enhance your property’s appeal, we highly recommend Natasha Biggs. |
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